Register Your Reader
If you need to charge and connect your reader to WiFi skip to the next section before attempting to register your device.
Once your terminal is powered on and you are connected to the internet, you can register your terminal in the Stripe Dashboard: https://dashboard.stripe.com/
Once you are logged in, navigate to the Payments Tab → Readers → Locations
Choose your location
Under the Readers section, click +NEW
Enter the unique code populated on your device, give your device a name and click Save.
You’re all set!
Installing Battering and Charging
When you first receive the device, install the battery. With the back of the device facing you, lift up from the indentation at the bottom left corner to detach the back cover. Insert the battery by sliding it into the exposed slot with the gold connectors at the top aligned. After the battery is in place, charge the reader by using an outlet. Connect the reader to power by plugging the provided cable into the port with the lightning bolt symbol.
After the reader is fully charged, hold down the power button on the right hand side until the screen turns on. After the device powers on, press the power button to sleep or wake the device. To fully power off the device, hold down the power button until the power off option is shown on the screen, then select it.
Connecting to WiFi
Because the BBPOS WisePOS E is a smart reader, the reader software communicates directly with TowPay, managing connectivity through a LAN. Therefore, the reader must connect to the same local network as your TMS software.
To connect to WiFi or switch networks, go to settings, then select WiFi settings to choose the network and connect. Attempting to join a new network disconnects the reader from any existing wireless connection.
Your WiFi network must use WPA-Personal or WPA2-Personal encryption and be password protected. Non-password-protected networks or enterprise networks are not supported.
If you need further assistance, email us at firstname.lastname@example.org.