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TowPay | Acceptable Documents for Business Verification with Stripe

Guide for TowPay customers on obtaining and submitting SS-4 or 147C IRS documents to resolve a pended Stripe business verification requirement.

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Written by Jonathan Roberts

If your Stripe account has been pended due to a business verification issue, you can resolve it by providing one of these two IRS documents: your SS-4 confirmation notice or a 147C letter.

How do I get my SS-4 confirmation notice?

Form SS-4 is the application you originally filed with the IRS to get your Employer Identification Number (EIN). You can get a copy three ways:

  • Download it from the IRS website.

  • Request it in person at your local IRS office.

  • Request it by mail.

How do I get a 147C letter?

A 147C letter is a document the IRS can reissue confirming your EIN if you've lost your original SS-4 notice.

To request one, call the IRS Business and Specialty Tax line at 1-800-829-4933. They're open Monday–Friday, 7:00 AM–7:00 PM taxpayer local time (Alaska and Hawaii follow Pacific Time). Be ready to answer some security questions to verify your identity.

Where do I submit my document once I have it?

Upload it through your Stripe Dashboard to complete your business verification.

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