This guide will show you how to process a credit card payment within the Dispatch Anywhere desktop application.
1. Log in to your Dispatch Anywhere desktop application.
2. Select the desired job that you need to make a payment for. In the job details, click the Credit Card icon at the top of the page.
3. Choose payment method 'Credit Card' or 'TowPay'. You will see the following options appear:
- Capture payment with card reader (only applicable if you have a TowPay desktop reader registered).
- Enter card information manually.
- Send customer payment link.
- You can send via email, text or both.
4. After you fill out required information select 'Take Payment.'
- For Payment Links, the customer will receive an email or text with a link to make the payment. *Tipping - Customer will have option to leave tip if enabled for the account.
5. Once the customer enters their card information and clicks 'Submit Payment,' the Dispatch Anywhere software will automatically update the ticket status to 'Paid.'
You're all set!