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TowPay | Terms of Service

Quick-reference summary and link to Stripe's Connected Account Agreement, which governs TowPay merchant accounts.

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Written by Jonathan Roberts

Your TowPay account is powered by Stripe. The terms governing your account are set out in Stripe's Connected Account Agreement:

What does this agreement cover, in brief?

  • It's a legal agreement between you (the business using TowPay) and Stripe, since your Stripe account is connected through TowPay as a Stripe Connect Platform.

  • You're responsible for the accuracy of the information you provide, and for the goods/services you sell to your own customers.

  • You're financially liable for disputes, chargebacks, refunds, and fines that come from your use of Stripe's payment services.

  • Stripe's standard fees are listed on the Stripe Pricing page; TowPay-specific fees may differ and will be disclosed to you separately or combined with your TowPay charges.

  • If you can access the Stripe Dashboard directly, you're responsible for actions taken there. If you don't have dashboard access, contact TowPay support with any account questions rather than Stripe directly.

  • The agreement stays in effect until you disconnect your Stripe account from TowPay, or until Stripe or you end it as described in the terms.

Where can I get more detail?

For the complete legal terms, always refer to the official agreement linked above — this summary is for quick reference only and isn't a substitute for the full terms.

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