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Towpay | Contacting Stripe

Quick guide for TowPay customers on how to contact Stripe directly through the dashboard's Connect support flow.

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Written by Jonathan Roberts

If you need to get in touch with Stripe directly about something on your account, here's how.

How do I contact Stripe directly?

  1. Log in to your Stripe Dashboard.

  2. Go to Help > Contact Us.

  3. For "What can we help you with today?", select Connect, then choose Have us call you.

What happens after I request a call?

A Stripe agent will call you within about 3 minutes. You'll be given a code — have it ready to give to the agent when they call, since they'll ask for it to verify the request.

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