This guide shows you how to process a TowPay payment from within the Dispatch Anywhere Driver App.
How do I start taking a payment?
Log in to the Dispatch Anywhere Driver App and open the job you need to charge.
In the job details, tap the credit card icon at the bottom right of the screen.
Tap the plus sign (+) in the top right corner.
Choose the payment method set up for TowPay, then tap Continue.
Choose how you want to take the payment: Capture on Device or Send Request.
Option 1: Capture on device
Use this option to take the payment directly, right now, using your phone or a connected reader.
Tap to Pay: Your phone becomes the card reader. This is the default option — the customer can wave their phone over your device to pay with Apple Pay or Google Pay, or tap their physical card on your device.
Mobile Reader: Tap Add Reader to connect the M2 Mobile Reader. The M2 accepts Apple Pay, Google Pay, EMV chip, tap, and swipe.
Manual Entry: Tap Enter credit card to type in the card details by hand.
Note: tipping is optional and can be turned on or off in your Dispatch Anywhere settings.
Option 2: Send a link (Link to Pay)
Instead of taking the payment in person, send a checkout link to the customer's phone number or email address. The customer enters their own card details and completes payment on their end.
Which option should I use?
Use Capture on Device when the customer is with you and you have a phone or reader on hand.
Use Send a Link when the customer isn't present, or prefers to pay remotely.
You're all set!