This guide shows you how to process a credit card payment from the Dispatch Anywhere desktop application.
How do I start taking a payment?
Log in to your Dispatch Anywhere desktop application.
Open the job you need to charge, and click the Take Payment (credit card) icon at the top of the job details page.
Choose your payment method: Credit Card or TowPay.
You'll see three ways to collect the payment:
Capture payment with card reader — only available if you have a TowPay desktop reader registered.
Enter card information manually.
Send customer payment link — you can send this via email, text, or both.
4. Fill out the required information and click Take Payment.
What happens with a payment link?
If you choose to send a payment link, the customer receives an email or text with a link to complete payment on their own. If tipping is enabled for your account, the customer will see the option to leave a tip when they pay.
How do I know the payment went through?
Once the customer enters their card information and clicks Submit Payment, Dispatch Anywhere automatically updates the ticket status to Paid — no extra steps needed on your end.
You're all set!